HoopsPro Hub respects your privacy. This policy explains how personal information may be collected, used, stored, and shared when you visit our website, place an order, or contact our customer support team.

Information We May Collect

• Contact details, such as your name, email address, telephone number, and shipping or billing address.
• Order details, including purchased products, transaction status, delivery information, and customer service correspondence.
• Information necessary to support payment processing. Payment card details may be handled by the payment provider rather than stored directly by our store.
• Technical and usage information, such as device, browser, cookie, and website interaction data, where collected through the services and settings used on our website.

How We Use Information

We may use relevant information to process and deliver orders, provide customer support, respond to inquiries, prevent fraud, maintain website security, comply with legal obligations, and improve our shopping experience. Marketing communications will be sent where permitted by law and, where required, with your consent. You can unsubscribe from promotional emails using the available unsubscribe method.

Sharing Information

We may share necessary information with service providers that help operate our store, process payments, deliver orders, provide analytics, maintain security, or deliver customer communications. Information may also be disclosed when required by law or necessary to protect rights and prevent fraud. We do not state that no third party will ever process information; such processing depends on the services used to operate the store.

Cookies and Similar Technologies

Our website or its service providers may use cookies and similar technologies for essential site functions, preferences, performance measurement, and other purposes according to the cookie settings and applicable law. You may be able to manage optional cookies through the consent controls provided on the website or your browser settings.

Data Retention and Your Rights

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order administration, recordkeeping, dispute resolution, and legal compliance. Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, or a copy of certain personal information.

Contact About Privacy

For privacy-related requests, contact jerseyprocare@hotmail.com. We may need to verify your identity before processing a request.